Instalments for season tickets

On a season ticket (or any pass for every date), choose how many monthly payments you allow under Payment, for example Pay in full or up to 10 monthly payments. Buyers choose at checkout.

How it works

• The first payment is taken at checkout and the tickets are issued straight away. The card is saved securely with your payment account for later payments.
• Later payments are taken automatically each month. Buyers get a reminder three days before each one and a receipt after.
• The last payment is always before the last match, so fewer payments are offered as the season goes on. Each payment must be at least the card minimum for your currency.
• Ticket Cherry's fee is split across the payments in proportion. Nothing extra is charged for paying monthly.

When a payment fails

We try again three days later, up to three tries in all, and email the buyer each time with a link to pay with another card. After the third failed try the plan ends: tickets for upcoming matches are cancelled, the seats go back on sale, and you're emailed. Money already paid is not refunded automatically; decide what to do from the order page.

Managing plans

• The Season tickets tab shows how many holders are paying monthly, what's been collected, what's still to come and anything overdue.
• On an order, the Instalments card shows every payment. Use Retry now after a buyer says they've sorted their card, or Stop this plan to stop taking payments (tickets aren't changed).
• Refunds only return money that has actually been paid. A full refund also stops the plan.