Members and priority sales

Create a scheme and add members

1. 1
   Step 1: Open Members in the sidebar and create a scheme under New membership scheme, for example *Members 2026/27*.
2. 2
   Step 2: Add members one at a time under Add a member, or under Import members upload a CSV with a name and an email column and, optionally, member number and valid until. Rows with problems are listed and skipped.
3. 3
   Step 3: To sell memberships, add a ticket type and under Members choose the scheme in Buying this ticket gives membership of. Season tickets can do this too, so holders become members automatically.

Every member gets a member number. Members sign in on your shop's Members page with their email: we send a one-time link, valid for 30 minutes. Nobody is told whether an address is a member.

Members-only and priority sales

On any ticket type, under Members:

• Who can buy: choose the scheme. With Members only until blank, only members can ever buy (useful for away allocations).
• Members only until: a date and time after which the ticket goes on general sale. This is your priority window for cup matches.
• Minimum loyalty points: points are matches the member attended in the last 12 months (tickets scanned at the door).
• Most per member, per date: a limit across all of a member's orders for that date.

Buyers who aren't signed in see the ticket with Members only and a link to sign in. Signed-in members see their priority sales on the Members page.