Set up ticket types
Free, paid, complimentary and code-only tickets, with limits and sales windows.
Open the event and find Add a ticket type.
- Step 1: Enter the Ticket name (for example Adult, Child, Concession) and Who it's for (eligibility text), such as "Ages 3–15".
- Step 2: Choose the Type: Paid, Free, Complimentary or Group / family package.
- Step 3: Enter the price. For a high price you'll be asked to tick Yes, this price is correct — a safeguard against typos.
- Step 4: Optionally set:
- Allocation per date — a limit for this ticket within the date's overall capacity.
- Min per order and Max per order.
- On sale from and Off sale at — for example an early-bird price that ends on a date.
- Visibility — Public, Requires access code, or Hidden (manual bookings only).
- Can only be booked with another ticket for the same date — for example a child ticket that needs an adult.
- Price band (seats) — for reserved seating.
- Display order.
- Step 5: Select Add ticket type.
Note: Buyers always see the full price, including any booking fee, before they pay.
Related articles
- Passes and group packagesWeekend passes covering every date, and family tickets admitting several people.
- Ask booking questionsCollect what you need — per order or per ticket — with care for sensitive answers.
- Promo codes and access codesDiscounts, presales and code-only tickets.
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