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Set up your organisation

Your organisation is the business that sells the tickets.

After your first log in you're asked to set up your organisation. This is the business buyers see as the seller.

  1. Step 1: Enter your Organisation name — what buyers will see on tickets, emails and receipts.
  2. Step 2: Choose your Shop address. This becomes your shop's web address on Ticket Cherry (you can add your own domain later).
  3. Step 3: Choose your Country and Time zone. Event times and reports use the time zone.
  4. Step 4: Add a Buyer support email — where buyers can contact you about their tickets.
  5. Step 5: Select Create organisation.

You're taken to Ticket shop to make the shop look like yours.

Tip: You can belong to more than one organisation — for example a venue and a festival. Switch between them with the organisation menu at the top of the dashboard.

What next?

  1. Step 3: Set up payments — you can build and preview events before this is done.

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