A tour of your dashboard
What each section of the organiser dashboard does.
Your dashboard (sometimes called the admin panel) is where you run everything. The menu on the left (or under the menu button on a phone) has:
- Overview — sales for the last 30 days, a 14-day sales chart, upcoming dates and a set-up checklist.
- Events — create and edit events, dates, ticket types and questions; publish, reschedule or cancel.
- Orders — search orders, open one to refund, move, resend or reissue tickets, and create manual bookings or import a guest list.
- Attendees — who's coming to each date, with their answers and check-in status.
- Customers — everyone who has bought from you, with their order history and marketing consent.
- Ticket shop — your shop's look, content and your own web address.
- Promotions — promo and access codes, referral links, and messages to ticket holders.
- Check-in — open the scanner for a date.
- Reports — sales, finance and check-in figures, and CSV exports.
- Payments — set up payments and choose who pays the Ticket Cherry fee.
- Team — invite colleagues and set their roles.
- Settings — organisation details, event reminders, your security, API keys and webhooks.
- Help — quick answers inside the dashboard.
Note: You only see sections your role allows. For example, check-in staff see Check-in but not Payments. See roles and permissions.
Related articles
- Create an eventAdd an event with its details, location and policies.
- Roles and permissionsWhat each role can do.
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